Roman Malakov FAQs

How is Roman Malakov different from other New York diamond jewelry stores?

a. Roman Malakov is an enthusiast of perfection. We uphold strict quality standards for all our diamonds and jewelry, and pay attention to each fine detail in the jewelry-making process. With decades of experience, each piece is expertly handcrafted with utmost precision in our New York City workshop.

b. Roman Malakov Diamonds is not only a retailer, but a manufacturer and wholesaler of diamonds as well. This means that each aspect of the jewelry-making process is controlled by us (from diamond sourcing, cutting, and manufacturing of jewelry). No middlemen. We are able to provide our clients high-quality products for wholesale prices. 

How much do I spend on an engagement ring?

The average amount people spend on an engagement ring is $5,000-$7,000, but it varies from person-to person. Our best advice is to save up and spend what is comfortable for you. Don't be pressured on a ring you cannot afford.

What are the 4 Cs of diamond quality?

The four Cs of diamonds are cut, color, clarity, and carat. The cut deals with the angles at which the diamond was cut and how shallow or deep those angles are. The cut directly impacts how brilliant the diamond is and how much it sparkles. Color most commonly deals with how colorless the diamond is, but there are stones of varying colors that are highly sought after and stunning in their own way. Clarity refers to any inclusions or blemishes it has, both of which can impact the overall sparkle and look of a diamond. Finally, carat deals with the weight of the diamond, which impacts the overall size of the stone.

Are Roman Malakov's diamond selection natural diamonds?

At Roman Malakov, we have strict standards in sourcing our diamonds. We guarantee that all our diamond are natural and conflict free. 

How to care for my diamonds?

Caring for your diamonds is an important part of keeping them clean and sparkling. You should remove any diamond jewelry when your hands will be exposed to any chemicals or if you’re doing yard work or gardening. You should also clean your diamonds at home regularly and bring them in to a jeweler to get them professionally cleaned a few times a year.

How to care for my jewelry?

All jewelry must be cared for to keep it from getting scratched, broken, or lost, and to ensure that it retains its stunning beauty for years to come. Take care when traveling with your jewelry and place pieces in protective bags or jewelry boxes to ensure they are safe from getting scratched or broken. Remove jewelry when showering, cleaning, cooking, or working outside. Be sure to clean your jewelry at home as needed, and utilize your professional jeweler’s cleaning services a few times a year as well.

How do I find the right size?

If you’re shopping for a ring and need to know your size, you can come in to one of our locations to have your size checked. While there are some at-home ways to determine your size, these can be inaccurate and you don’t want to run the risk of purchasing a ring that is too big or too small. If you already own a ring that is not the correct size, you can bring it to one of our locations and we can discuss resizing it.

What if my ring doesn’t fit?

If you have a ring that doesn’t fit well, you have a number of options available to get the ideal fit. If resizing cannot be done or you’d like some ring sizing alternatives, we can help. You may be able to use a plastic size adjuster for a period of time, though this is not a permanent solution. You could have your jeweler add sizing beads to the ring to reduce it up to half a size. A spring insert can help with a ring that slides on and off well but doesn’t sit on the finger correctly. And finally, a Fingermate shank can replace the standard band on your ring so that it can open and close, making it much easier to put on and remove.

How can I see your diamond selection in person?

Walk-ins are always welcome at our showroom, but it is highly recommended that you make an appointment as it will give us an opportunity to prepare a few options specifically for you. Also, rare and important pieces are shown by appointment only.

Do you offer financing?

Unfortunately, we do not offer financing at the moment. But never say never.

Does Roman Malakov offer insurance?

We offer an appraisal that you can use for insurance purposes. Simply notify your insurance company about insuring your jewelry. Please notify us beforehand if you wish for us to provide you an appraisal for your purchase. 

Does Roman Malakov offer to ship outside the US?

a. Yes, we do! While the check-out process is not available outside the USA, you can simply contact us via email or phone to process international orders. Please do keep in mind that, depending on the country, you may incur additional fees in duties and taxes. Please contact your respective customs department for more information.

b. Roman Malakov Diamonds ships worldwide via insured carrier with a signature required by recipient. Please note that Roman Malakov Diamonds is not responsible for any delays caused force majeure or circumstances beyond our control.

What is the return or exchange policy?

At Roman Malakov Diamonds, you will be directly dealing with actual family members of our establishment. Since customer satisfaction is an utmost priority, we promise to do our very best to address all issues to fully satisfy our clients. 

Do you offer gift wrapping?

Yes! All purchased items come in a Roman Malakov Box that can be giftwrapped upon request. Please kindly mention giftwrapping in the “additional information” box in the check-out page.