Jason H.

I went to a few other shops before this one, and they all said they'd make me whatever engagement ring I want and gave little input otherwise. This was fine, but my experience with Boris at Roman Malakov was very different.

Boris has a certain style and a way about him that makes you comfortable with the ring you're buying, and also points you in a good direction. He'll talk you through all of your options and show you samples for each choice. He doesn't try to upsell you, and he takes good care of you even after the proposal. My fiancee and I needed the ring resized very quickly due to a move, and he did it for us beautifully, for free, and in one day. I highly recommend this shop, and intend to use it for all of my future jewelry purchases.

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Elena J.

I went to the store and I was beyond impressed with the customer service and the high quality of stones and beautiful jewelry that presents in the store! Highly recommend to go there if you need a beautiful and high quality jewelry.

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David D.

I dealt with Boris throughout and the first thing that struck me was that he was very friendly, but no-nonsense. There was an understated sense of quality that is lacking at other places on the street who have salespeople on the street trying to pull you inside. 

Boris was thorough in explaining the way that the industry measures quality, as well as guiding me through the different levels of clarity and colour. I wanted to be sure of my ring so I had a friend of my fiancee take her there to look at the rings "for fun". Boris was smooth and didn't give the game away and got the size of her ring. 

The price was great, and they were very flexible on timing to accommodate my needs to get the proposal done on the weekend I was aiming for. Everything went great, though the ring needed a minor adjustment, which they took care of also. 

I would highly recommend this store, and not just for engagement rings. The trust I built during this process would take me back again and again. Thanks!!

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Dasha B.

Boris and his team are fantastic! He did an amazing job resizing my engagement ring on short notice -- got it back to me the same day! And he threw in a beautiful polishing. I came back in for an appraisal and some questions about other jewelry I had and he was so helpful and walked me through everything. Good, sweet, professional people here.

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