I went to a few other shops before this one, and they all said they'd make me whatever engagement ring I want and gave little input otherwise. This was fine, but my experience with Boris at Roman Malakov was very different.
Boris has a certain style and a way about him that makes you comfortable with the ring you're buying, and also points you in a good direction. He'll talk you through all of your options and show you samples for each choice. He doesn't try to upsell you, and he takes good care of you even after the proposal. My fiancee and I needed the ring resized very quickly due to a move, and he did it for us beautifully, for free, and in one day. I highly recommend this shop, and intend to use it for all of my future jewelry purchases.
I went to the store and I was beyond impressed with the customer service and the high quality of stones and beautiful jewelry that presents in the store! Highly recommend to go there if you need a beautiful and high quality jewelry.
Boris was fantastic when helping myself and my fiancé design a bespoke engagement ring around a stone we already had. His care, attention and expertise resulted in us designing a perfect ring that we will cherish forever!
After spending countless hours searching for an engagement ring at Tiffany’s and other big box jewelers for a large round cut sapphire in a minimalist setting, my husband came to Boris at Roman Malakov Diamonds. Boris created a minimalist design that ultimately became the center piece of my wedding set. The stones used in this custom piece are of the highest quality with the center sapphire set perfectly for maximum sparkle. Roman Malakov Diamonds also designed both of our wedding bands to our exact wishes and they could not be more perfect. Boris and the rest of the staff were fantastic about addressing all our questions on care and cleaning of our jewelry. We have taken several other pieces to them for modification and they have consistently delivered exceptional work and craftsmanship. There location is gorgeous with a stunning collection of stones and settings. If you are in the market or just need a master jeweler, go see Boris at Roman Malakov Diamonds.
Extremely happy and excited to wear my 7.26 carat Aquamarine set in 18k White Gold surrounded by .25 carats of Diamond. My husband and I have been customers of Roman Malakov Diamonds for over 20 years. We met with "Boris" a little over 2 weeks ago to discuss the design of this ring. He offered great suggestions and oversaw the project from start to finish! We could not be more pleased with the final product. Thank you!
I dealt with Boris throughout and the first thing that struck me was that he was very friendly, but no-nonsense. There was an understated sense of quality that is lacking at other places on the street who have salespeople on the street trying to pull you inside.
Boris was thorough in explaining the way that the industry measures quality, as well as guiding me through the different levels of clarity and colour. I wanted to be sure of my ring so I had a friend of my fiancee take her there to look at the rings "for fun". Boris was smooth and didn't give the game away and got the size of her ring.
The price was great, and they were very flexible on timing to accommodate my needs to get the proposal done on the weekend I was aiming for. Everything went great, though the ring needed a minor adjustment, which they took care of also.
I would highly recommend this store, and not just for engagement rings. The trust I built during this process would take me back again and again. Thanks!!
Boris and his team are fantastic! He did an amazing job resizing my engagement ring on short notice -- got it back to me the same day! And he threw in a beautiful polishing. I came back in for an appraisal and some questions about other jewelry I had and he was so helpful and walked me through everything. Good, sweet, professional people here.
Went here to look for an engagement ring. Had a general idea of what I wanted and Boris was extremely helpful. Wasn't pushy attempting to up-sell you on things you aren't sure about or comfortable with. His goal is to accommodate your preference and style within the preferred price range. Would definitely recommend.
We had some issues trying to find the perfect jewelers to accommodate our request at such short notice for my wedding ring. It was suggested by a friend to try Roman Malakov jewelers.
Boris managed to put us at ease very quickly and before long we were communicating our desires as he guided us through the process. He was very sympathetic about our feelings of not knowing him/his company and that we were putting down a significant amount of money towards something neither of us knew very much about.
Not knowing in the beginning of what we wanted, Boris was very much patient and accommodating about that. He worked with us, calculating figures on how wide or thick we wanted my band, how much detail and how much bling. Even though I had no idea what I wanted, he came up with different options to accommodate my likes and dislikes. The end product was stunning! From choosing the ring to having it made and delivered in a timeless fashion, took 10 days. Everything about communicating with Boris exceeded our expectations along with the price. We were so excited by the time we signed on the dotted line not to mention when the ring arrived in a beautiful presentation box.
Everyone who has seen the ring was surprised to hear our we acted on faith with this man and how stunning my ring is.
In short, if you're thinking about purchasing a wedding ring or any other piece of jewelry, then look no further Roman Malakov jewelers is the place to go. The experience and professionalism really is once in a lifetime. Thank you, Boris!
My wife and I bought our wedding rings and her engagement ring from Boris. Boris came highly recommended and was great throughout the process. I believe the most important trait in a jeweler is finding someone you can trust, because, as a layperson, I need to rely on my jeweler to be fair and honest absent my own personal expertise. I feel that Boris is very trustworthy, based on my own personal experience as well as the long line of personal recommendations I received. You are in good hands here.
Greatest Place ever! They are so hospitable and welcoming when you walk in, it feels like you are home. I truly appreciate Michael for all his effort. As a teacher looking to get married my price of a ring is very stretched. Not only did he cater to everyone of my needs he really help you choose the right ring within you budget. Please check this place out you will not be disappointed!
I was looking for engagement rings and was referred to Roman Malakov Diamonds by a very good friend of mine who has had nothing but great things to say about them. I knew next to nothing about the ring buying process or how diamonds are graded, but Michael took his time to explain to me the key differences and helped me pick a beautiful diamond that fit my price range. He was also very attentive and helped me custom design a setting . Overall, Michael was a great help and I walked away very satisfied. My fiance and I plan to return to Roman Malakov Diamonds to purchase our wedding bands in the future. 5 stars!
My husband and I were actually on our way to a different jeweler a friend recommended after I loved her ring, when we saw Roman Malakov’s shop and was drawn inside by the gorgeous work in the window. The beautiful boutique is far superior than anything else in the district. It can be lifted up and placed right on Madison Avenue. Anyway, after happily working with Boris to create a fabulous reset for my engagement ring (of 14 years!), we gave him a deposit and confidently went on our way without even shopping our friend’s jewler! Boris worked with my husband and offered nice price in a flexible manner. A week or so later, my dream ring was created. What an artist! Simply put, Boris and RM jewelers have strong magnificent pieces and lovely client relations. Boris went above and beyond to get it right. I highly recommend!!! oxo
My husband and I first discovered Roman Malakov Diamonds when I was hoping to get my engagement ring reset. We met Boris and immediately felt so comfortable with him. He is extremely patient and precise and is excellent at translating your ideas into real pieces. We have since gotten our wedding rings from him, and each time he has understood our vision and created an end result that is more beautiful than we could have ever imagined! The whole team is very friendly and approachable, and you will have total reassurance that they really do care about how you feel when you leave!
While figuring out where to find an engagement ring, I was lucky enough to stumble upon Roman Malakov. We were extremely lucky to meet Boris who went of his way to explain the significance of the diamond and how to properly shop for one. My girlfriend (now fiance) was able to create the ring of her dreams and the expression on her face as she received it is forever etched in my mind. Thank you for making my/our dreams come true! We will definitely get the wedding bands here!! You are all amazing!!
I don't often write reviews, but I am happy to for Roman Malakov. We have now worked twice with Boris on two pieces, and he and the team have done a phenomenal job on both. The workmanship has been great and their flexibility in terms of customization and delivery time frames has been outstanding. I would highly recommend them.
Friends of ours (from Perth, Australia) had recommended we visit Roman Malakov on our trip to New York. We were not disappointed. Michael helped us select the most beautiful sapphire and diamond ring. Definitely recommend Roman Malakov for their beautiful, classic designs and lovely service.
I was in the diamond district in need of repair to my wife's diamond wedding ring. I had purchased it some 15 years ago from a jeweler in the district but couldn't remember where. As it turned out that jeweler was no longer there and I walked into Roman Malakov. Lucky I did. Very professional staff, first class. Repair was done in a timely manner with a fair price. Definitely will be my new go to jeweler from this day on.
I couldn't love my engagement ring more. My fiance went to Malakov based on a friend's recommendation and had nothing but positive things to say about his experience. When we came in to have the fit adjusted, they really listened to me and added sizing beads to take it in a half size and help with the rotation - it fits perfectly now. My fiance and I are going back to get our wedding rings. Thank you!
My fiance and I worked with Boris at Roman Malakov to build our custom engagement ring - including sourcing our diamond and designing the ring to our specs. Boris was the perfect partner for us through this process, showing us a wide variety of diamonds across price ranges and styles, and making us feel comfortable and not pressured at all. Lastly, we found that Boris was very fair with his pricing (we visited a number of shops both in NYC and LA). Would highly recommend!!
I worked with the Boris and Michael with custom designing my engagement ring and wedding bands. They were extremely helpful and a true pleasure to work with. They were knowledgeable and provided excellent advice toward completing the designs. Since then I have used them for appraisals and maintaining our jewelry. My wife and I have been very satisfied with their work, service, and prices. We highly recommend Roman Malakov Jewelers.